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SHIPPING & RETURNS

SHIPPING POLICY

Shipping in INDIA

 

We offer free shipping on domestic prepaid orders above Rs.899. Once the order is dispatched, it will reach you in 5 -8 working days. During festivals, adverse weather conditions your shipment can be further delayed. We assure you that we try our level best to have your box of joy delivered to you in good time. 

 

We also provide Cash on Delivery for domestic orders at a minimal charge of INR 99 per pair.

 

International Shipping Charges

 

We offer free international shipping on orders above INR 15,000. For orders below this amount, charges will be directly calculated at the checkout page on the following basis:

 

Any import duties applicable by the destination country will be borne by the customer only and SassyHeer will not be responsible for the same. For any query or doubts, we are happy to be at your service, just drop an email at sassyheer@gmail.com

RETURN & EXCHANGE POLICY

We use standard EUR size to help pick you the perfect size. However, if you are still not sure and want to exchange the size, the product can be exchanged within 7 days in its original packaging and the invoice. For any exchange request, you are required to send an email on sassyheer@gmail.com, so that the process of return can be initiated. Styles and designs cannot be changed in exchange. You can only order "same pair in different sizes” in your exchange request.

 

*We DO NOT entertain any refund or cancellation request. Product can only be exchanged for a new one. "SALE" items are not eligible for exchange. NO refund or exchange on international orders.

 

We at SassyHeer make sure that the product is crafted and packed with maximum perfection, but just in case you find any reason to return the product for a new one, you can reach out to our customer service through email.

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